Johannes is the CEO of Heron Data. Before starting Heron Data with two friends, he was an early team member and UK MD for Segovia Technology and most recently led the fast-growing remittance company Taptap Send. Johannes holds a BA in PPE and a Master’s degree in Development Economics, both from Oxford University.
Dominic Kwok
Dom is the CTO of Heron Data. Before Heron Data, he worked in data science at Revolut, Spotify, and Meta. Dom holds a BS in Physics from Yale, and is originally from Hong Kong
Jamie Parker
Jamie is the COO of Heron Data. Before starting Heron Data with two friends he worked at Knowledge Search firm, AlphaSights. Jamie started and scaled a new commercial function at AlphaSights to $xxm ARR and 20+ people globally in 18 months. Prior to this Jamie was an avid AirBnB host and used his rental income to fund a white tie hire company at the University of Oxford with Johannes (CEO of Heron Data) which they sold in 2016.
About
We are Heron Data, a Series A stage company based in New York and London.
At Heron, we use the latest advances in AI and LLMs to automate document-heavy workflows. Our software handles emails, analyzes attachments, and takes actions like updating CRMs or requesting more info. We serve businesses from small companies to FDIC-insured banks in sectors like Small Business Finance and Commercial Insurance.
Our largest product automates underwriting for small business lenders and other specialty finance companies. We eliminate cumbersome manual processes and enable our customers to provide their services with much greater speed, precision, and fairness.
We are a rapidly growing company with over 130 customers in financial services and beyond who trust us to be embedded in critical processes - without us, their businesses stop. We analyze tens of thousands of documents a day, including over 20 million individual bank transactions daily for our customers. We continue to grow into more segments and workflows: further into lending and banking, insurance, and legal. And we think there's much more we can do!
We are a lean, scrappy and committed team with a flat structure and collaborative culture. Our team brings together a wealth of experience from top-tier tech companies including Facebook, Spotify, Asana and Revolut and universities including Oxford, Harvard, MIT and Yale.
With team members from five different continents, we embrace multiculturalism and diversity. From company events to everyday interactions, we make sure everyone feels welcome and accommodate all cultural and dietary requirements.
Since our launch in September 2020, at the end of the S20 batch, we've experienced a lot of growth! Today, we serve over 130 customers and have over $5M in ARR. Read more about our mission here
Tech
For Frontend -- our customer dashboard is built with NextJS, using MUI, React, and TypeScript. We deploy our frontend apps on Vercel
For Backend -- our backend applications are primarily written in Python using the Flask or FastAPI frameworks. We have both a main monolith and also microservices. We containerize & deploy these applications on Kubernetes clusters or on managed compute (serverless)
For ML — we have a variety of classification & prediction tasks that we deploy different models for, ranging from classic ML models / NLP techniques to fine-tuned LLMs
For infrastructure — we use both GCP and AWS for different components. Some of our main components include Postgres database, cloud storage, Redis cache, RabbitMQ/Redis queue to manage async tasks. All of our code repositories live in GitHub and we use GitHub actions extensively for CI/CD