Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

About GigaML

At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

• Be part of a high-growth AI startup shaping the future of enterprise customer support
• Hands-on experience with cutting-edge AI systems in production
• Mentorship from senior engineers and Founders
• A high-growth environment with real ownership and impact

YC Partners talking about GigaML
(Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)

About the Role

We're hiring a junior full-stack engineer who’s eager to build real-world products powered by LLMs. You should be hands-on, collaborative, and excited to grow in a high-ownership, fast-moving startup environment.

What You’ll Do:

✅ Manage relationship with key customer as main point of contact

✅ Contribute to the development of our AI-driven chat and voice product

✅ Collaborate with senior engineers and cross-functional teams to ship features

✅ Write clean, maintainable, and scalable code

✅ Take ownership of small projects and grow into broader technical responsibilities

Who You Are / Must-Haves:

✔️0–3 years of hands-on engineering experience

✔️Bachelor’s degree in Computer Science

✔️Backend: Strong proficiency with Python (Django is a plus)

✔️Frontend: Familiarity with React, Next.js

✔️Hustle: Willingness to work early mornings and long hours

What We Like To See:

⭐ Bias for action & strong in execution (initiates and execute projects with urgency)

⭐ Experience with Docker or Kubernetes

⭐ Entrepreneurial in experience and mindset (started/worked at a startup or/and has done personal projects)

Perks & Benefits

• Competitive base salary
• Full health, dental, and vision insurance
• Gym membership and wellness allowance
• New 5,000 sq. ft. office space in San Francisco
• High-impact, fast-paced work environment

Interview Process

• Intro call w/ CEO (20 min)
• Live coding round w/ CTO (1 hr)
• In-office work trial (full day)

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts