Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

About Giga ML

At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling rapidly to meet increasing demand.

Our AI agents:

• Reliably navigate complex, real-world conversations with clarity
• Maintain exceptional accuracy in handling sensitive information like payments
• Operate with extremely high availability (24 hrs/day)
• Seamlessly scale to meet enterprise-level demands (+40k tickets/day)

With multi-year contracts secured and plenty of runway, we’re well-positioned for long-term growth.

Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors.

About the Role

We’re looking for a Demand Generation Lead to build and execute multi-channel campaigns that drive top-funnel pipeline growth. In this role, you’ll collaborate closely with our GTM and  Growth team to attract and convert high-quality leads.

What We Are Looking For:

• 2+ years of demand, growth or marketing experience, preferably in B2B SaaS or AI-driven startups
• Creativeness to run unique experiments with expertise in tracking and optimizing performance metrics
• Proficiency with marketing automation and CRM tools (Attio, Clay, etc.)
• Proactiveness to initiate and execute projects from start to end with high velocity
• Willingness to work long productive hours
• A low-ego team player who thrives in chaos

Perks & Benefits

• Competitive Compensation: base salary starting at US$120,000 + equity
• Gym membership
• Full health, dental, and vision coverage
• Expanding to a 5,000 sq. ft. office to support our growing team
• All-you-can-drink coffee

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts