CozmoX provides AI employees powered by advanced voice technology that enables natural, human-like conversations.

These digital workers communicate fluently with customers and stakeholders while handling repetitive tasks 24/7. Through our no-code platform, businesses can deploy AI employees that manage entire processes through voice interactions, replacing multiple software tools with unified solutions.

We’ve unveiled 3 powerful AI employees, with more to come: Liza (Sales Executive) - Engages in natural voice conversations throughout the sales cycle, from initial prospect calls to negotiations and closure. She handles qualification calls, follow-ups, and maintains CRM records while building rapport through intelligent dialogue. Alex (Debt Collector) - Conducts professional voice communications for collections, speaking with customers to arrange payments, negotiate plans, and ensure timely follow-ups while maintaining regulatory compliance. Zara (Receptionist) - Masters voice-based front-office management, engaging in natural conversations to route calls, schedule appointments, take detailed messages, and resolve customer inquiries with a friendly, professional tone.

Like the industrial revolution transformed farming, we're revolutionizing workplace communication. By automating routine conversations and tasks, human teams can focus on creativity, problem-solving, and business growth.

We're the first in the Middle East and Africa to offer this kind of technology, but we work with businesses all over the world. We're backed by Y Combinator, Goodwater Capital, Dubai Future District Fund, Rebel Fund, and Trampoline Venture Partners, and have raised $3M in our latest round.

Role Introduction

We're seeking an HR & Recruitment Manager to lead our people operations and talent acquisition efforts at CozmoX AI. You will be responsible for developing and executing comprehensive HR strategies and recruitment initiatives that support our growing AI employee platform. As a key member of our team, you'll build efficient HR processes, foster a positive company culture, and ensure we attract and retain exceptional talent. This role offers the opportunity to directly impact our company's growth and employee experience in an exciting startup environment.

Responsibilities

• Oversee end-to-end HR functions including employee onboarding, benefits administration, performance management, and company policies.
• Develop and implement comprehensive recruitment strategies to meet hiring goals across technical, product, and business functions in a competitive talent market.
• Lead full-cycle recruiting processes from job description creation to offer negotiation, serving as the primary point of contact for candidates and hiring managers.
• Build and maintain a robust talent pipeline through proactive sourcing, employee referrals, social media, job boards, and industry events.
• Create and nurture a positive company culture through employee engagement initiatives, regular feedback mechanisms, and recognition programs.
• Manage employee relations, addressing concerns and providing guidance to managers on people-related issues.
• Develop and implement HR policies and procedures that support company growth while ensuring compliance with relevant laws and regulations.
• Design compensation and benefits strategies that help attract and retain top talent while managing company resources effectively.
• Collaborate with hiring managers to understand their specific needs and translate requirements into compelling job descriptions that attract qualified candidates.
• Leverage data and metrics to analyze HR and recruitment effectiveness, identify opportunities for improvement, and track progress toward goals.

Qualifications

• 5+ years of experience in HR and recruitment roles, with demonstrated ability to support growing organizations.
• Strong understanding of core HR functions including employee relations, performance management, and benefits administration.
• Proven success in full-cycle recruiting, with experience hiring for technical and specialized roles in competitive markets.
• Experience building HR processes and systems in high-growth environments, ideally in technology startups.
• Knowledge of employment laws, compliance requirements, and best practices in human resources.
• Excellent communication and interpersonal skills, with the ability to effectively engage with employees and candidates at all levels.
• Bachelor's degree in Human Resources, Business, Psychology, or related field; relevant HR certifications a plus.
• Proficiency with HRIS and Applicant Tracking Systems (Greenhouse, Lever, Workday, etc.).

Preferred Skills

• Experience in HR and recruiting for AI, machine learning, or enterprise SaaS companies.
• Background in developing employee training and professional development initiatives.
• Familiarity with recruitment marketing and employer branding strategies.
• Experience with diversity, equity, and inclusion initiatives and building inclusive workplace practices.
• Background in supporting remote or distributed teams.
• Understanding of immigration and visa processes for international candidates.
• Experience with HR technology and tools to streamline people operations workflows.
• Strong project management skills to handle multiple HR initiatives simultaneously.

Why CozmoX AI?

• Build Something Meaningful: Help shape our organization by developing our people strategy and bringing in the talent that will define our company culture and future success.
• Growth Opportunity: Take ownership of the entire HR and recruitment function with the opportunity to build and lead a team as we scale.
• Strategic Impact: Partner directly with leadership and contribute to company strategy beyond just administrative HR functions.
• Innovative Technology: Represent an exciting AI platform that's transforming how employees work, making it easier to attract passionate candidates.
• Collaborative Environment: Work closely with cross-functional teams in a fast-paced, supportive culture that values your expertise.
• Mission Alignment: Be part of a mission to revolutionize workplace productivity through AI. Your people strategies will help build and nurture the team that creates this transformative technology.

We will provide all the details during the interview process.