Retell is building the new standard for automating call center communications, including sales, support, customer engagement, and retention calls.
Backed by Altman Capital, Y Combinator, and top investors, we've raised a $4.7M seed round and hit $7M ARR in 12 months.
Check us out on the Top Lean AI Native Companies Leaderboard at leanaileaderboard.com.
Retell AI - API That Turns Your LLM Into A Human-Like Voice Agent
Retell AI Basics: Everything You Need to Start Building Voice Agents
Twenty years ago, every business found itself needing a website, the new gateway to the world. Platforms like WordPress and Squarespace rose to become the standard for getting businesses online.
Today, a new revolution is here. Every business that relies on phone interactions can now have an AI voice agent of their dreams. A tireless and empathetic receptionist, salesperson, debt collector, or appointment reminder that works 24/7. Operational bottlenecks vanish overnight. Doubling your business no longer means doubling your team. Customer experience no longer suffers. (Ever tried calling an East Coast bank after 3 p.m. PT?) But companies aren't ready. Platforms don't exist.
At Retell, we're pioneering the new standard for building AI voice agents. With seamless UI, comprehensive toolkit, effortless integrations, thriving builder community, we're creating everything businesses need to deliver exceptional phone interactions on every single call.
Join us—because the future of AI voice agents is coming anyway, so why not be the one who defines it?
The Forward Deployed AI Engineer is a hybrid role between engineering and sales, focused on getting our largest enterprise customers to production—working closely with their teams to implement AI in complex business workflows, build key integrations, and bridge our platform with their tech stack. Beyond that, they might fly onsite to work directly with customers, host webinars, run office hours, support the developer community, and more. This role is ideal for entrepreneurial, generalist engineers who want broad exposure and thrive wearing many hats.
Position: Founding Forward Deployed AI Engineer
Job type: Full-time 70hr/week (50 hr/week onsite with flexible hours + 20 hr/week work from home)
Salary: $200K - $310K
Equity: 0.2% - 0.7%
Bonus: $20k - $100K
Location: San Carlos, CA, US
US visas: Sponsors Visa & Greencard
Benefits: 100% medical, dental, vision insurance covereage. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed. Internet, phone bill covered.
Roles and responsibilities
Qualifications
Benefits
Online Assessment
The online assessment will be sent via HackerRank. It consists of two coding questions and takes approximately 25–30 minutes to complete. Candidates have 7 days to submit their responses.
Phone Interview 1
A 30-minute interview focused on data structures and algorithms.
We will share a pair programming IDE link (CoderPad), and you may use your preferred programming language.
Phone Interview 2
A second 30–45 minute interview focused on data structures and algorithms.
We will again share a pair programming IDE link (CoderPad), and you may use your preferred programming language.
Onsite
This step involves 1–4 hours of interviews, conducted onsite in the San Francisco Bay Area. If the candidate lives outside of the Bay Area, the interviews may be conducted virtually.
Please bring a computer for writing code during the interviews.
There are up to four interview rounds:
internUS / Remote (US)$25Junior and above
fulltimeSan Carlos, CA, US$150K - $310K0.20% - 1.00%1+ years
fulltimeSan Carlos, CA, USFull stack$200K - $310K0.50% - 1.00%1+ years
contractRemote (US)Web design$36KAny (new grads ok)
fulltimeSan Carlos, CA, USFull stack$200K - $310K0.50% - 1.00%1+ years
fulltimeSan Carlos, CA, USFull stack$200K - $310K0.20% - 0.70%1+ years
fulltimeRedwood City, CA, US$140K - $180K0.10% - 0.30%1+ years
fulltimeSan Carlos, CA, USBackend$200K - $310K0.50% - 1.00%1+ years
fulltimeSan Carlos, CA, US$150K - $230K0.20% - 0.70%1+ years