Founding Senior Solution Engineer at Retell AI (W24)
$130K - $170K  •  0.10% - 0.30%
Supercharge Your Contact Center Operations with AI Phone Agents
Redwood City, CA, US
Full-time
1+ years
About Retell AI

Retell AI is a powerful platform for building production ready voice AI. We recently closed a $4.5M seed round and achieved remarkable growth, reaching $3M in revenue within six months. Retell AI is proudly backed by Alt Capital, Y Combinator, and other leading investors.

Our team is composed of experts from Meta, Google, and TikTok, and we operate out of our in-person office in Redwood City.

About the role
Skills: Node.js

Retell is a AI phone call platform automating call center communications, including sales, support, customer engagement, and retention calls (e.g., promotional calls, debt collection, etc.).

We closed a $4.7M seed round and achieved remarkable growth, reaching $5M in annualized revenue within 10 months. Retell AI is proudly backed by Alt Capital, Y Combinator, and other leading investors.

Position: Founding Senior Solution Engineer

Job type: Full-time, 40 hr/week onsite with flexible hours + 25 hr/week work from home

Salary: $130K - $170K

Equity: 0.10% - 0.3%

Commision: Based on performance

Bonus: $13k - $17k

Location: Redwood City, CA, US

US visas: Sponsors Visa & Greencard

Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed.

**More about this role description **here

Interview Process

Online Assessment:

  • The online assessment will be sent through HackerRank. It consists of two coding questions and takes approximately 30-60 minutes to complete. Candidates have 7 days to submit their responses.

Phone Interview 1:

  • A 30 minute interview focused on data structures and algorithms
  • We will share a pair coding IDE link (Coderpad) and you can use your preference ofprogramming language.

Phone Interview 2:

  • Practical coding session, involving day-to-day coding, documentation lookups and debugging tasks.
  • We will share a pair coding IDE link (Coderpad) and you can use your preferred programming language.

Onsite:

  • This step involves 1-3 hours of interviews, onsite is in the San Francisco Bay Area. If the candidate lives outside of the bay area, it maybe conducted virutally.
  • Please bring a computer for writing code during the interviews.
  • There are up to four interview rounds:
    • A round of behavioral interview
    • A practical coding session, involving day-to-day coding, documentation lookups and debugging tasks.
    • A data structures and algorithms coding session. We will share a pair coding IDE link (Coderpad) and you can use your preference ofprogramming language.\
    • A practical tool use session, working on building automations or using tools frequently used by software/solution engineers.

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