Promise modernizes and humanizes government payments. We are a comprehensive payments platform that increases revenue and efficiency for government agencies by making it easier to pay. We help residents navigate payments with dignity and ease and help them avoid the negative consequences of non-payment. Promise’s win-win services strengthen the bond between government agencies and the communities which they serve.

We need a technically-strong and values-oriented product development team to make this possible. We want people who are passionate about building technical solutions that are rooted in empathy, simplicity, and accessibility while being performant, scalable, and secure. You would be a foundational member of our small mission driven team, helping to build amazing customer-focused software from concept through implementation.

Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview

As the Senior Manager of Accounting at Promise, you will step into a pivotal financial management role. This role will report directly to the Controller, and would be responsible for overseeing crucial accounting activities including month end close, compliance with ASC 606 Revenue Recognition, AR, AP, payroll, and financial reporting. This role not only supports the financial backbone of the company, but also drives the establishment of efficient accounting processes and strong controls in coordination with the Controller. Your technical expertise and operational impact will help steer Promise through our scaling efforts, navigating the complexities of a growing SaaS environment in the Series B stage and beyond.

What You'll Do

• Oversee the monthly and yearly close process, including preparation and/or review of: journal entries, account reconciliations, flux analysis, and financial reporting package.
• Supervise comprehensive accounting activities including order to cash, payroll, accounts payable, and GL management to ensure accuracy and timeliness in financial reporting.
• Provide technical accounting subject matter expertise on the treatment of accounting transactions and related financial reporting requirements to any areas as needed, but specifically in relation to revenue and capitalized software.
• Prepare for and assist with annual financial audits, ensuring compliance with accounting standards and regulatory requirements.
• Assist in enhancing and maintaining accurate cash flow and income statement forecasting processes.
• Develop and implement comprehensive accounting policies, controls, and procedures across the organization to strengthen financial accuracy and operational effectiveness.
• Ensure adherence to internal financial controls and processes, and maintain compliance with financial policies and guidelines.
• Support the research, implementation, and documentation of new and evolving accounting standards for company compliance.
• Lead or participate in various special projects, such as system upgrades, process improvements, and new business initiatives.
• Partner with other departments to support business initiatives, and ensure alignment with financial reporting goals.

What Will Enable You

• Bachelor’s degree in accounting or finance
• Excellent working knowledge of US GAAP
• Proven accounting manager level experience within a SaaS environment, ideally in a Series B or larger startup
• CPA (Certified Public Accountant) or CA (Chartered Accountant) credentials are preferred
• Strong capabilities in using financial software and platforms, with a particular proficiency in Google Sheets. 
• Proven ability to oversee and improve accounting operations, policies, and controls in a scaling organization.
• Excellent communication skills to effectively collaborate with internal teams and stakeholders, ensuring clear understanding and implementation of financial policies and strategies.

Why Join Us
This role offers the opportunity to make a meaningful impact on our company’s financial health and operational success. As we continue to grow, your leadership will be instrumental in shaping our accounting practices and ensuring we are well-positioned for future challenges and opportunities.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.

Promise is building a fully-featured payments platform with a modern Web stack: NodeJS + TypeScript backend React + TypeScript frontend Serverless functions infrastructure SQL database storage