Work with experienced Silicon Valley entrepreneurs and level up your product management abilities. Work with a top-notch design & engineering team to implement your ideas. Talkable is an industry-leading Referral & Loyalty Marketing Platform for E-commerce companies, in business since 2010. We are based in San Francisco with a 60-person team in Kyiv. Our clients include Cult Beauty, TOMS, Stadium Goods, American Eagle, Tarte Cosmetics, Intel, and 200+ other companies. Our investors include YCombinator, 500 Startups, and many leading angel investors. Our mission is to help great companies grow by increasing their sales through our high-end Referral and Loyalty programs. We are profitable and healthy as a business.

Talkable delivers on the promise of marketing by providing the most flexible technology solutions coupled with agency-level managed services in order to enable eCommerce brands to scale truly personal customer interactions and drive revenue growth.

Drive success for top e-commerce brands with our state-of-the-art referral marketing technologies.

Talkable, a pioneer in Referral Marketing for e-commerce, has been empowering brands to acquire customers through word-of-mouth digital marketing since 2010. Our remote team is based across the US and Europe, delivering superior results to our clients. Supported by YCombinator, 500 Startups, and leading angel investors, Talkable is a profitable and growing company.

Our goal is to provide flexible technology solutions and the best customer success to enable eCommerce brands to create personalized customer interactions and boost their revenue. We are looking for a B2B SaaS Marketing Leader who can position Talkable as a market leader in referral marketing for e-commerce. 

If you’re enthusiastic about this role, we encourage you to apply!

Key Responsibilities:

• Define all digital KPIs, set ambitious targets, and forecast the required budgets.
• Collaborate with the leadership, sales and product teams to shape marketing strategies that drive growth and revenue.
• Increase inbound lead generation by continuously improving performance across the marketing funnel.
• Work with sales teams to grow outbound pipelines and ensure seamless collaboration.
• Develop and execute campaigns across paid search, display, email, social media, webinars, and more.
• Monitor key metrics, analyze web traffic, and improve conversion rates through testing and data insights.
• Elevate Talkable’s brand through thought leadership, content marketing, PR, and event participation.

Qualifications:

• Demonstrated success in growing a B2B SaaS brand, ideally within sectors such as eCommerce, marketplaces or media.
• Exceptional numerical and analytical skills to measure performance and drive data-informed decisions.
• Deep experience in digital acquisition across multiple channels, including search, display, email, and social media.
• Outstanding written and verbal communication skills to effectively convey ideas and collaborate across teams.
• Hands-on experience with Google Analytics or similar web analytics tools to track, analyze, and optimize marketing performance.
• Confidence in making complex decisions with limited information, paired with accountability for outcomes and a focus on results.

What We Offer:

• Lead in Innovation: Become the leading referral marketer and drive our next growth phase.
• Enhance your confidence: Engage in projects that are personally interesting to you and contribute to your career path.
• Your Voice Matters: We value your thoughts and feedback; we celebrate innovative problem-solving.
• Talented Team: Collaborate with a talented and fun team dedicated to creating a supportive work environment.
• Transparency and Trust: Enjoy a culture of total transparency where everyone knows the company’s goals, revenue, and progress.
• Generous Benefits: Enjoy a generous stock option package, unlimited paid vacation and sick leave, and comprehensive medical/dental/vision benefits.
• Career Growth: Develop your leadership potential and expand your responsibilities as you grow with Talkable.

Ready to lead and inspire? We want you on our team!

We are currently looking for a Senior Product Manager to join our team. You will work with complex SaaS software solutions and be the main person to see, understand, and explain the possibilities and limitations of our product to customers. Define the product we will build, and work with a top-notch engineering team to implement your ideas. If this sounds interesting, please, apply for the role.

What we offer:

• The opportunity to work at the leading referral marketing company, with an exciting suite of expanding products.
• The opportunity to forge your own path and work on projects you're interested in while contributing to the next phase of Talkable’s scale-up.
• The chance to make your voice heard. We're always open to new ideas and feedback, and we celebrate out-of-the-box thinking to solve problems in new ways.
• A group of talented (and fun!) peers who enjoy our company’s commitment to creating a healthy and enjoyable team dynamic and camaraderie.
• A culture of total transparency. At Talkable, everyone knows the company goals, revenue, and progress across all departments.
• A generous stock option package, unlimited paid vacations, and sick-leave policies, medical benefits.
• The chance to develop your leadership potential at Talkable and expand your responsibilities and influence as you develop your career with us.
• Career path to become our “Head of Product” and manage the entire product team.

Responsibilities:

• Discover and prioritize new opportunities to drive customer value through offering new features and optimizations for our products.
• Work closely with developers to create new features from the idea to launch.
• Analyze metrics, run A/B tests, improve product UX.
• Partner with Customer Success and Sales departments to collect feedback from and respond to internal and external users.
• Help Customer Success and Marketing to keep the market informed of future releases and ensure the roadmap accounts for customer demand.
• Create and maintain client-facing and internal documentation including product presentations, FAQs, and product user guides.
• Work closely with the Product team to identify areas of improvement and optimization including product design/user experience, product feedback).
• Coordinate initiatives with other product managers and general product roadmap.
• Monitor the competitive landscape and stay informed about trends and competitor releases.

Qualifications:

• 4+ years experience in product management.
• Top "Project Management" skills and hands-on experience with project management tools like Jira.
• Experience working with cross-functional teams and non-technology stakeholders (Customer Success, Marketing).
• Solid understanding of Agile methodologies (Scrum).
• Ability to communicate effectively – demonstrate clarity of thought in writing & presentations.
• Upper-Intermediate English (required for daily business communication with stakeholders).
• A can-Do attitude and a strong sense of ownership.
• Experience running A/B tests and analyzing conversion data.
• Analytical skills.

Good to have:

• Understanding of AdTech/MarTech.
• Previous experience in B2B SaaS with an enterprise focus.
• E-commerce experience.
• Passion for consultative problem solving to identify customer opportunities/solutions.
• Understanding of Startup Culture.