Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

Founding Software Engineer - San Francisco
Location: San Francisco
Experience: 2-8 years
Salary: $150K - $220K (Base) + Equity

About GigaML

At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

• Impact: Be a key contributor to cutting-edge ML projects transforming industries.
• Growth: Thrive in a dynamic, high-ownership environment alongside top-tier talent.
• Innovation: Work with advanced tools and push technological boundaries.
• Autonomy: Drive your own initiatives and influence the company’s technical direction.

YC Partners talking about GigaML

(Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)

About the Role

We’re seeking a full-stack engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do:

• Build Product: Rapidly contribute to our Chat and Voice AI products, eventually owning your own product or product lines.
• Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.
• Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
• Ownership: Take full product ownership from ideation to launch, including integration into existing systems.

Who You Are / Must-Haves:

• Startup Experience: Strong preference for candidates with prior startup experience. Former founders are especially valued for their entrepreneurial mindset and problem-solving skills.
• Prior Experience: 2-8 years of hands-on engineering experience.
• Educational Background: Ideally, candidates should have attended a college ranked in the top 40 in the United States.
• Backend Skills: Strong background in Python (Django experience is a plus).
• Frontend Skills: Proficiency in Next.js, React, and ShadCN.
• Cloud Platforms: Proficient with AWS or Google Cloud.
• Scalability: Familiarity with Kubernetes and Docker is a big plus.

Perks & Benefits

• Competitive Compensation: Base salary plus equity
• Gym Membership
• Wellness allowance
• Full health, dental, and vision coverage
• Expanding to a 5,000 sq. ft. office to support our growing team
• All-you-can-drink coffee 😉

Interview Process

• Intro call w/ CEO (20 min)
• Live coding round w/ CTO (1 hr)
• In-office work trial (full day)

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts