Closer look at our culture & team: https://www.instagram.com/medmehealth/

The Opportunity

We are seeking a highly organized and resourceful Administrative Coordinator to support our growing team by providing comprehensive administrative support, maintaining office operations, and facilitating communication with internal and external stakeholders. This role is perfect for someone who is highly detail-oriented, thrives on creatively tackling ambiguous challenges with limited resources, and excels at juggling multiple priorities in a fast-paced environment. If you’re a self-starter who isn’t afraid to roll up your sleeves, bring energy and a sense of fun to your work, and make a meaningful impact, this position is for you. You'll be at the heart of our company culture, shaping the employee experience and making MedMe an exciting place to work.

About MedMe Health

At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale. With over 4,000 pharmacies using our software, we’ve facilitated more than 25 million patient services, transforming pharmacies into community health hubs across Canada and beyond.

What You’ll Do

• Office Management:
  • Source and coordinate the purchase of furniture, snacks, and supplies for the office, especially during expansion or relocation
  • Oversee lunch deliveries, mailing services, and general office upkeep to maintain a professional and welcoming environment
  • Store and organize office supplies and documents to ensure easy accessibility and security
  • Manage employee access cards and company-issued devices, including distribution and tracking as needed
• Stakeholder Engagement and Coordination:
  • Support communications with stakeholders as needed, including investors, clients, vendors, and partners
  • Maintain an up-to-date investor database and track progress on investor communications campaigns to assist in scheduling meetings for leadership
  • Support the preparation and dissemination of investor collaterals and due diligence material
• Employee and Culture Support:
  • Maintain up to date and accurate employee records
  • Manage onboarding and offboarding logistics, including setting up workstations, preparing welcome kits, and retrieving equipment
  • Organize and support company culture events, such as off-sites, socials, holiday parties, company-wide hackathons, and appreciation programs
  • Prepare the office for in-person company-wide events and presentations and ensure the workplace remains clean, organized, and conducive to productivity
• General Administrative and Logistical Duties:
  • Handle routine administrative duties, such as scheduling, correspondence, and filing
  • Respond promptly to ad-hoc requests and provide support across various teams as needed
  • Book conferences, venues, and restaurants for meetings and events as required
  • Assist with travel arrangements for staff, including booking flights, accommodations, and transportation

About You

• Excellent organizational and multitasking skills, with a strong attention to detail
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Proactive and resourceful, with a knack for anticipating needs and taking initiative to address them
• Ability to work independently and take initiative while collaborating effectively with team members
• Strong interpersonal skills with the ability to build and maintain relationships
• Skilled at managing up by staying on top of leadership priorities, providing timely reminders, and ensuring deadlines are met
• Demonstrated experience coordinating meetings, events, or projects with multiple stakeholders

How We Hire

MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.

The Interview Process

1. A 30-minute HR screening to assess your fit with MedMe’s culture and the role
2. A short practical case study to showcase your problem-solving and communication skills
3. A 30-minute call with the Chief of Staff, focusing on how your goals align with MedMe’s mission and operational needs
4. An offer, contingent on mutual alignment

Perks at MedMe

• Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs
• Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP)
• Professional Development: We support your growth with a yearly budget dedicated to learning opportunities
• Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office
• Office Closure for Holidays: Enjoy 1-2 weeks of company-wide office closure during the holidays
• Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding

The role may commence as either a full-time or contract position, and some benefits may be subject to a waiting period based on employment type.

Location

This is a fully in-person position, based at our office located at 366 Adelaide Street West, Toronto. There may be opportunities to work from home on certain days, depending on in-office attendance and operational needs.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

We're looking for a passionate individuals in relentless pursuit of making an impact to join us on our journey in building the best platform for pharmacists as they shift from their dispensing based roles, to one that provides virtual care to chronically ill patients. Without adequate software and new workflows, we may see an entire workforce of 40,000 highly-trained clinicians (in Canada alone) slowly be phased out by robots and automation.

In addition to facilitating the transition for pharmacists to a new healthcare role based on their current education/training, MedMe is also for the first time capturing clinical pharmacy data with plans to integrate with health peripheral data (such as those from Fitbits and Apple Watches). This provides tremendous insights on the treatment journey of patients outside of the hospital, and opens up massive AI opportunities for: preventative medicine, insurance costs/ROI, pharmacological effectiveness, and healthcare consumer behaviours.