Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

GigaML is a YC-backed startup redefining AI-powered customer support. We’re growing fast and need a dedicated Founder Ops professional to handle critical tasks that keep the company moving forward. This role demands long hours, adaptability, and ownership of everything that needs doing.
Responsibilities

• Support the Founders: Manage calendars, travel, and day-to-day logistics to ensure smooth operations.
• Tackle Core Tasks: Handle administrative work, vendor management, and operational gaps as they arise.
• Process Improvement: Create and refine workflows to enhance efficiency and keep the team focused.
• Be the Connector: Ensure smooth communication between founders, teams, and external stakeholders.

What You Bring

• Strong Work Ethic: You’re ready for long hours and thrive in a demanding, fast-paced environment.
• Organizational Skills: You can juggle multiple tasks without missing details or deadlines.
• Problem-Solving Mindset: You identify and resolve challenges quickly and proactively.
• Clear Communication: You handle sensitive information and ensure everyone is aligned.

Why This Role?

• Meaningful Work: Play a key role in shaping a growing startup.
• Variety: No two days will look the same; you’ll handle diverse responsibilities.
• Growth Potential: This is a chance to grow with the company and take on more over time.

If you’re ready for a dynamic, hands-on role at the heart of a fast-growing startup, apply today.

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts