CrowdVolt is a social platform built to exchange live events tickets. Our team is dedicated to providing consumers the best possible experience for buying and selling tickets to events. Our current focus is New York, with plans to expand to other markets soon.

CrowdVolt Winter Internship – Product, Operations, and Customer Success

CrowdVolt is revolutionizing how tickets are bought and sold, starting with raves and electronic dance music concerts.

We graduated from Y Combinator last December and have since raised a $2M+ seed round. With rapid growth underway, we’re seeking a motivated and adaptable winter intern to focus on product, operations, and customer success. You’ll work closely with our leadership team to streamline operations, shape the product roadmap, and ensure our customers have an exceptional experience.

What You’ll Do

• Support Product Development: Collaborate with the team to ideate, test, and roll out new features based on user feedback and data insights.
• Optimize Operations: Analyze and improve workflows to enhance efficiency and scalability across the business.
• Assist with Customer Support: Resolve customer inquiries and feedback with a focus on delivering excellent service and improving retention.
• Contribute to Strategic Decisions: Leverage data and user insights to influence key decisions across product and operations.
• Assist with Design Tasks: Use tools like Figma to help design new product

Our Ideal Candidate Is

• A Problem-Solver: You thrive in ambiguity, love tackling challenges, and aren’t afraid to step out of your comfort zone.
• Operationally Minded: You’re detail-oriented and enjoy creating systems to keep things running smoothly.
• User-Centric: You’re passionate about creating great experiences for customers and love digging into feedback to make improvements.
• Adaptable and Scrappy: Comfortable wearing multiple hats, you’re eager to learn and grow in a fast-paced startup environment.
• Driven by Results: You take initiative and have a bias toward action, ensuring tasks are completed quickly and efficiently.

Our Values

• Ship extraordinarily fast and often
• Practice radical transparency and overcommunication
• Drive runs in your DNA—you’re not here to play; you’re here to win
• No superiority complex—our founders still answer customer support calls
• Make data-driven decisions based on expected value
• Ruthlessly prioritize, but get everything done

What We Offer

• A chance to work closely with a YC-backed team reshaping the live entertainment industry
• Opportunities to attend EDM shows and raves (if you’re into it 💃🕺)
• Exposure to startup life—learn and grow at a breakneck pace

Important Details
This internship is NOT a 9-to-5. If you’re looking for an easy ride, this isn’t it. However, if you want to make an impact, grow professionally, and have fun, we want to hear from you.