Solutions Engineer at SuperTokens (S20)
$90K - $160K  •  
Open source alternative to Auth0 / AWS Cognito / Firebase Auth
US / CA / Remote (US; CA)
Full-time
3+ years
About SuperTokens

SuperTokens is building open source authentication (as an alternative to Auth0, Firebase and AWS Cognito). Add secure, hassle free authentication to your app in 1 day. We enable startups to launch quicker and focus on their core product offering

  1. We're easier to implement as we take a modular approach - making it possible to pick only the features you need for your use case. This means you need not worry about complications associated with other features (eg: SSO and OAuth if you don’t need it) and this in turn makes it easier to implement and manage SuperTokens.
  2. Developer's can own and manage their user's data.
  3. SuperTokens can be run on your premise for free and also has a generous hosted tier for those who dont want to manage it themselves.

SuperTokens is being used by hundreds of developers across the globe.

Our medium-term goal is to build an open-core authentication solution that is secure, flexible, and most importantly, is very simple to use.

About the role
Skills: JavaScript, Python

SuperTokens builds open-source user authentication. For developers building apps that want users to be able to sign up for the app, they have to build the signup page and other user authentication functionality. SuperTokens offers that out of the box. We enable developers to focus on their core product and integrate user authentication in under 1 hour.

What you’ll do:

  • Work with Sales Teams and prospects on their evaluation and adoption of SuperTokens solutions
  • Understand customer goals and how SuperTokens’s solution can address those needs.
  • Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
  • Deep technical discussions around APIs, SDKs, and security frameworks (OAuth, OpenID Connect, JWTs).
  • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
  • Continuously learn and update skills and stay aware of industry trends in the Identity and access management (IAM) space in general and authentication in particular.
  • Track and report key success metrics such as customer adoption rates, technical issue resolution time, and successful POCs.

You might be a fit if you have:

  • 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
  • Previous software development experience
  • Great oral and written communication skills
  • Superior organizational skills working with multiple customers and can switch context quickly throughout the day with various competing demands and attention to detail
  • Obsessed with Solving Customer Problems
  • Experience at our early-stage start-ups and ability/desire to wear many hats

Nice to have:

  • A background in the Identity and access management (IAM) space, specifically in authentication.

Culture fit:

  • Comfortable working in a fast-paced, developer-first, remote team environment.
Technology

Our tech stack: Our website: NodeJS, ReactJS, MySQL Our frontendSDK: iOS, Android, react native, reactJS, flutter Our backendSDK: NodeJS, Django, Laravel, Spring Our on premise software: Java

Interview Process

Application Review > Functional Interview > Sales Interview > Final Interview (with Founder).

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