Stepful is on a mission to revolutionize vocational education. We train people with a high school education in 4 months or less and places them into healthcare jobs. Healthcare is the fastest growing industry in the US accounting for 40% of all jobs added including medical assistants, nursing assistants, and phlebotomists.

About Stepful 

Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions and report an average 25% income increase after just four months of training. Stepful is backed by Y Combinator and recently closed a round led by AlleyCorp, Reach Capital, and Sempervirens.

The Role

As our Strategy and Operations Lead, you will oversee operations for our partnerships with healthcare organizations. In this role, you will work closely with our Partner Success Team to design and implement solutions that satisfy our partners' training needs. You will be responsible for managing the operational aspects of partnerships, tracking student outcomes, and ensuring the delivery of high-quality solutions.

• Lead operational processes to deliver the best learning experience for our employer-sponsored trainees.
• Develop and execute creative initiatives and experiments to improve the trainee experience at scale. 
• Collaborate with our Partner Success Team to design and implement solutions that satisfy our partners' training needs.
• Own and achieve success metrics across the trainee learning journey, from graduation to job placement. 
• Work cross-functionally with our Product, Engineering, and Client Team to provide visibility into trainee feedback and help inform their roadmaps

This job is for you if

• You have 5+ years of consulting or operational experience in a direct-to-consumer startup.
• You are passionate about helping students change their lives through access to education.
• You are highly analytical with strong communication skills
• You are willing to do whatever it takes to get the job done successfully
• You learn quickly through experimentation
• You thrive in a fast-paced, ambiguous environment

Bonus points if

• You worked in healthcare or EdTech
• You have taught or coordinated online courses at scale
• You worked in healthcare

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our current stack is based on Postgres, Rails and React.

We are building the best student experience ever!