Ready builds software tools that help local internet service providers connect more people to better broadband services. Local ISPs connect more than 50 million U.S. homes to the internet today, but their businesses typically run on a mess of legacy systems, and as a result, they struggle to work effectively, and usually fail to deliver great subscriber experience.

With Ready, local ISPs get everything they need to deliver seamless subscriber experience – from finding & signing prospects in their geographic area, to onboarding and billing, to integrations with legacy data systems – all in one place.

If you’re a talented engineer looking for meaningful, rewarding experience, there are many reasons to consider joining Ready for your next chapter, including:

• Constant engagement: large product surface area means there’s never a shortage of interesting, challenging, meaningful problems to solve.
• Team motto is “builders building”: We strongly prefer shipping results to customers over heavy processes and lots of meetings.
• Experienced founders and a culture of sharing mean there are plenty of opportunities to learn all about building startups, not just coding.
• Aspects of the product are customer-facing enterprise tools, other aspects face the subscriber, a rare combo of B2B and B2B2C.
• Remote team: work anywhere you want, as long as you get strong internet (and the platform we’re making helps make that true in more places).
• We’re well funded, and place strong emphasis on revenue from customers – our ambition is to build a large and important company with many options down the road and minimal dilution along the way.

We are seeking a dynamic and innovative Head of Communications to lead our communications strategy and elevate Ready’s voice. The ideal candidate will be a seasoned communications professional with experience in the SaaS industry, skilled in both external and internal communications, media relations, and content strategy. You will play a pivotal role in shaping our narrative, driving brand awareness, and ensuring clear, consistent messaging across all platforms.

About your role at Ready ⚡️

• Owns external communications on Ready Branding to current and future customers

• Keeps Ready ultra-crisp across mediums, and ensures every word of every touchpoint sizzles; esp. in killer short form writing, (X, memes, short vids vs. press releases)

• Pick up and carry the ball on our Product Language & Media Production, workshopping with leads on the key points; the ideal person has strong creative synthesis

• Capable manager to train up current team members; influence x-functionally at the executive level

• Takes an obsessive focus on advancing business goals to create relationship-forward strategies & craft narratives to the right audiences 

• Executes Ready's founder-led communication strategy, leveraging our founder's voice and vision to authentically convey Ready’s mission, build brand trust, and engage key audiences

• Leads the communications strategy with a data-driven approach, using analytics to optimize messaging, track engagement, and ensure impactful, results-oriented communication initiatives

A bit about you 🥇

• Excellent writer; quality > quantity, continues to reiterate mission

• Effective leader who can scope, run, deliver on projects, and manage up to e-team stakeholders

• High attention to detail; reverence for data-informed research

• High IQ and direct communicator, ideally trained in psych, comms, and digital media

• Maintains a dash of humor / irreverence while taking what we build very seriously → life’s too short for boring

• Business-minded, ruthlessly goal-driven, creative-and-outcome-oriented, can turn FUD into fuel, and will stay the course

About Ready 🚀

• Creative problem solvers approaching an antiquated system with a revolutionary viewpoint

• Humble but ambitious, knowledgeable but curious, persistent but not obnoxious

• Concise and effective in written and spoken communication

• Comfortable working remotely

About what you get…

• Competitive salary plus meaningful equity upside

• Competitive (and ever expanding) benefits for employees and dependents

• Opportunities to learn and grow – all things startups

• A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal

• To get away - we all convene  2x / year for [optional] retreats

• We’re actively shaping our benefits program: have a say in which benefits matter to you

• The charter to a build product in a market that is set to receive $65 billion in grant funding across the United States

🛠 Use modern tools

We currently utilize React, GraphQL, Elasticsearch, Apollo, Redis, PostgresSQL, and Node.

We remain open-minded about new tools as there are many interesting open challenges in the work.

🧠 Solve meaningful challenges

There is never-ending stream of interesting, rewarding problems to work on, since:

• Our product surface area is large, with parts that face our customer (b2b) and parts that directly face the subscriber (b2b2c).
• Our customers bring large, disparate data sets with wide-ranging structure challenges to solve for.
• Our product integrates to a range of systems that talk to other systems in our customers’s stack: the provisioning system that controls access to their network, the monitoring systems that keep track of bandwidth usage, their CRM, marketing tools, and much more.

👁 Work toward a big vision

We’re building towards a platform outcome. There is an opportunity to become a valuable platform that serves as the “headend” system in our customers stack – the most coveted position in all of enterprise software.

About your role at Ready ⚡️

• You’ll design, build, and ship features in a fast-paced environment.
• You’ll work closely with Ready’s head of engineering and talented eng team.
• You’ll have a major impact on your team and company here at Ready.
• You’ll collaborate with customers and team members to solve real problems, but you’ll also own key parts of the system.
• This role could become a leadership position within Ready as we continue growing together.

About what you get…

• Competitive salary plus meaningful equity upside
• Opportunities to learn and grow: not just coding – all things startups
• Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places)
• We get together 2x / year for optional retreats
• We’re actively shaping our benefits program: have a say in which benefits matter to you
• The chance to hone your skills on a cutting edge stack alongside bright ambitious team members

Ready to meet us? 🚀

We look forward to meeting you.
Like Ready, or click Change Status to apply and let’s connect!