Hey we're Respaid, we are a payment solution for late payments. We collect small AR and chargebacks with respectful AI. With a simple excel file, we're able to collect 50% within 20 days. We got 460 customers (18 unicorns) and made up to 450 collections per day.

We raised just before YC 2.7M, we're profitable and operating in France + USA. Our customers includes top YC companies like Clipboard Health or Flexport.

We're 28 passionate people from 5 countries (Europe, US) Our CEO and Founder lives in San Francisco, CA.

Join Our Growing Team as Chief of Staff to the CEO! 🚀

At Respaid, we’re on a mission to revolutionize how companies manage unpaid invoices while fostering respect for both clients and employees. We’ve grown rapidly since our founding in 2020, with a team of 40 talented professionals across the globe and a customer base that includes top startups like DoorDash, Vanta, and Flexport. Our bold vision? To bring $1 trillion back into the U.S. economy by recovering 50% of unpaid invoices in just 20 days, all while maintaining an unmatched level of respect throughout the process. We’re not just a startup, we’re a force for positive change!

As the Chief of Staff, you will become the CEO’s right-hand person, helping manage key tasks and keeping the company on track for success. Here’s a glimpse of what you’ll be doing:

• Meeting follow-ups: Ensure every client or prospect meeting ends with personalized follow-up emails, and initiate gentle email or phone reminders.

• Prospect list creation: Research and compile detailed prospect lists tailored to our Ideal Client Profile (ICP).

• Email drafting: Craft ultra-personalized outreach emails that resonate with potential partners and clients.

• Tool exploration: Set up and manage tools, such as time-tracking systems, to streamline team productivity.

• Form submissions: Assist with critical company needs like submitting forms, providing logos, or handling communications.

• Event research: Identify high-value events, especially in San Francisco and Las Vegas, where the CEO should attend, ensuring our ICP alignment.

We’re Looking For:

• A ChatGPT power user (or equivalent) – you should be automating tasks and maximizing efficiency using AI tools. We believe in working smart, not hard!

• A natural with tools like HubSpot, Slack, and SuperHuman (or someone ready to learn quickly).

• Someone who is tech-savvy, almost a geek for innovation, and excited to bring new ideas to the table.

• A bright personality who is naturally sociable and smiles easily, since you’ll be interacting with high-profile clients and partners.

• Impeccable written and spoken English (native level) – excellent communication is key, even if we use tools like Grammarly for final touches.

• Founder mentality – you’re someone who takes initiative, loves being creative, and isn’t afraid to work without constant supervision.

Work Schedule & Flexibility:

• General hours are from 9 AM to 5 PM, but we’re flexible. What matters most is a 10-minute response time on Slack and a 1-hour completion time for tasks. You can manage your own schedule as long as tasks are handled promptly.

• Full-time position

Perks & Benefits:

• Paid day off on your birthday (and on your children’s birthdays too!).

• Mental health support through BetterHelp.

• Join a global, diverse team with members from the Philippines, Madagascar, France, Ukraine, Lithuania, Germany, Spain, and more.

• An incredible learning environment with opportunities for professional growth.

We’re a company that doubles its revenue each year and is set to handle up to 85,000 collections per day – all with zero bad reviews thanks to our respectful approach.
If you’re ready to take on this exciting, fast-paced role, we’d love to hear from you.

PS: we require you to be highly reactive (10min response rate on slack/email), so it requires to be max. 2h time zone difference with Pacific Time (CEO based in SF) =)

We use AI to predict the perfect time, message and way to collect people. Being respectful is also essential. We then combine technology and psychology to make sure people are happy to pay. Result: they pay 9x more, exactly we got 50% collection rate within 20 days.