Memfault is the first observability platform for hardware. We are a YC and Uncork Capital-backed developer tool built by veterans of Fitbit, Oculus, and Pebble

We started with error reporting. Imagine having to talk to your customers on the phone to get details on bugs they encounter on your website or in your mobile app? That's still the state of the art for hardware.

This is a big and growing problem. Connected devices are everywhere: there are more of them than cellphones, laptops, and tablets combined. Increasingly, they are running complex software to leverage machine learning and computer vision at the edge. The current state of tools is untenable in the face of growth in both numbers and complexity.

Come work with us to bring an entire category into the 21st century, and redefine how millions of engineers build their products.

Memfault is a global team driven by our shared passion to improve the connected world by providing the best-in-class observability platform to help teams building IoT devices deliver better products to their customers. We are the clear leader in our space with an outstanding founding team who know the problem we solve inside and out.

We are seeking a Director of Business Development to join our team working from our office in downtown Boston. In this role, you will be responsible for leading and managing a team of Business Development Representatives (BDRs). The ideal candidate will have startup experience and expertise in creating demand for a technical product used by a technical audience.

The Role:

We are seeking a highly-skilled and motivated Director of Business Development to join our dynamic team. In this role you will play a critical role in driving our growth and expanding our market presence. This is a unique opportunity to work at the forefront of the IoT industry and  with an outstanding team that is passionate about this growing market. The ideal candidate will have helped teams use a rich set of inbound and outbound tactics from cold calling, to data driven email sequences, social selling and in-person events.

This role will report to our SVP of Worldwide Sales, and will partner cross-functionally with leaders across the business, including Product, Marketing, Customer Experience, Partnerships and Sales. This position is based onsite in our office in downtown Boston with WFH flexibility as needed.

What You’ll Be Doing:

• Recruit, lead and develop a team of BDRs, applying best practices for maximum results
• Lead defining the process, playbooks, career paths and appropriate measurements for BDRs
• Develop a highly-scalable yet personal outbound outreach strategy to reach prospects
• Work with Sales Managers and Account Executives towards pipeline generation goals
• Actively coach and develop the team to help them consistently achieve their goals
• Use data to measure, manage, and optimize efforts and the use of resources
• Inspire motivation, commitment and focus in pursuit of ambitious individual and team-level targets
• Track and achieve weekly monthly, quarterly, and annual targets
• Be a leader in our Boston office building a high energy environment where people love coming to work by embodying our company’s values of kindness, community and gratitude.

What You Should Have:

• A passion for developing talent and coaching a team to success
• Experience working at a Series C or earlier stage SaaS startup
• Strong communication and collaboration skills
• 3+ years as a business development leader building high performing teams of 10+ BDRs
• Experience pursuing engineering and product personas
• Proven experience of running a great hiring and people development process
• Expertise in a modern sales stack (Salesforce, Outreach, Gong and more)
• Proven ability to develop and experiment with successful outbound prospecting strategies
• Solid understanding of sales processes working with mid-market and enterprise sales teams
• Ability to connect the dots through data across the GTM funnel
• You have actively worked to learn, research and advocate on outbound sales strategies
• Whilst this is a leadership role you have ‘walked the walk’ as an IC generating demand
• Bachelor's degree

Bonus Points:

• Experience in the developer tools or cloud observability space
• Strong ability to systematize and automate processes

At Memfault, we work across an incredibly deep stack which stretches from the metal to the cloud. Our platform includes: a firmware SDK (in C), gateway SDKs (iOS, Android, Javascript, Python), a frontend featuring complex visualizations (Typescript+React), and a backend which needs to scale to receive and query millions of messages per second (Node & Python).