Helping consumer goods brands run Quality Control across their supply chains.

About Factored Quality:

Factored Quality is building a Quality Operating System for the consumer goods industry.

We’re a platform of software and services that enable consumer goods brands to easily run quality control & regulatory compliance across their global supply chains.

Factored Quality was started with the mission of making it simpler for consumer brands to manufacture high quality inventory from trusted suppliers across the world.

We’re building the infrastructure for brands to build more resilient supply chains that produce higher quality products; enabling brands to scale from $1M to $1B with ease.

At FQ, you’ll support every aspect of the business, developing a holistic understanding of our customers and product. We're looking for people who are passionate about creating the future of commerce enablement and building the tools needed to help people quit their day jobs to start new e-commerce businesses.

Our team is composed of 20 folks across our US and Hong Kong offices. We've raised more than $7.2 Million to date from an incredible team of investors and operators like Amity Ventures, Dynamo Ventures,Y-Combinator and Vinyl VC.

What We’re Looking For:

Factored Quality is searching for a Product Designer to join the team. You are our ideal candidate if:

• You have well-rounded skills and experience to run projects independently end to end. 5+ years of working experience.
• You seek to understand the needs of customers then explore and advocate for the strongest user experiences to solve their problems
• You enjoy untangling vague conceptual problems and have a sharp intuition for the most accessible mental models and flows, so users can immediately start gaining value out of the product.
• You create clear, intuitive, and visually appealing human interfaces.
• You care about business needs, implications, and practicality of your designs. You don't get stuck on pretty UI or deep abstractions and can balance between craft, speed, and the bottom line.
• You have strong beliefs, loosely held. You're a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision.
• You understand how to tell stories using both words and visuals, and strategize the best ways to drive alignment.
• You value working cross-functionally with project management, engineering, research and data — as well as design peers.

The Product Designer role can be expected to interact with our leadership, operations, and product management team.

Factored Quality is a team of individuals whom are genuinely excited by solving hard problems, and are eager to work hard to find solutions. We don’t want people who just want a job, we want people who want to build.

The Job:

We’re seeking a Product Designer to help Factored Quality navigate its next growth stage.

Core categories of responsibilities for this role will be to serve as points for:

• Design product concepts that balance vision, craft, speed, and business potential.
• Craft every detail of new product features, from idea to UX to pixel-perfect execution.
• Run projects end to end with engineers to drive your vision to the ship line.
• Partner closely with our Customer Success, Sales, and Operations teams to understand what each of our diverse user segments need, want, and love about Factored Quality. Use this data and acquired intuition to prioritize, plan, and scope our product roadmap.
• Work with Marketing to devise new ways to tell great stories throughout the user lifecycle, and across our site, product, help guides and other channels.
• Create new patterns that are intuitive, practical, and convergent. Evolve our design system intentionally as we scale.

You should apply to this role if:

• You've designed and built thoughtful user interfaces with small teams who move quickly.
• You understand the need for bringing simplicity and clarity to user interfaces that drive complex business use cases.
• You bring unique strengths and perspectives to the team. We're looking to build a diverse team where our skills and experience can complement each other.
• You have a customer-focused mindset where you maintain customer empathy constantly throughout your entire design process.
• Excellent communication and leadership skills - we deeply value transparency and accountability dictated by how we communicate.
• You consistently meet deadlines (you’re probably the person in your friend group pushing everyone out the door to ensure you make a dinner reservation on time).
• If you are excited to grow your career and move into more senior roles.

Working Hours:

Because our work involves coordination with our Hong Kong office and our New York Office, there are meetings that are scheduled outside of traditional 9-5 working hours. That being said, we trust all team members to manage their schedules and take appropriate measures to care for themselves and their well-being.

This role is expected to be available between 9:00 - 5:00 EST.

React frontend, Phoenix/Elixir backend stack.