What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, using data science and machine learning to automate much of this complexity, so healthcare providers can get paid dramatically more easily and inexpensively.

Since finishing the Y Combinator W20 batch we've been funded by an incredible group of funds + angel investors. We have many more customers begging to use our product than we have bandwidth to serve, which is why we need you to help us scale!

The Role

Candid Health is seeking our team's first full-time DevOps Engineer. In this role, you'll work with incredibly capable engineers and operators who are intent on tackling some of the hardest and most meaningful problems in the US healthcare system. You'll be responsible for working with others on our team to architect, build and maintain the core technical infrastructure that powers all of the work we do. Our ideal candidate is technically adept (5+ years of relevant industry experience), with the ability to independently drive ambitious technical outcomes while also potentially growing into a technical and/or people leadership role.

What You’ll Do

• Spearhead our infrastructure's design, deployment, and maintenance using GCP, Terraform, Kubernetes, Docker, Github, and Postgres.
• Implement robust continuous integration/continuous deployment (CI/CD) pipelines ensuring efficient application delivery and reduced downtimes.
• Collaborate with cross-functional teams to identify infrastructure needs, optimize performance, and ensure system scalability.
• Constantly monitor and enhance infrastructure security, ensuring compliance with industry best practices.
• Provide feedback and suggestions for improving DevOps processes and automating routine tasks.

Who You Are

• You come with 4+ years of hands-on SRE, Infrastructure, or DevOps experience.
• Hands-on experience with our tech stack: GCP, Terraform, Kubernetes, Docker, Github, and Postgres. However, familiarity with parallel technologies like AWS is equally welcomed.
• You're not just technically sound; you possess leadership traits and see yourself growing into a managerial role in the future.
• Continuous learning is your mantra. You stay up to date on the latest in the DevOps world and are eager to bring that knowledge on board.
• Collaboration is second nature to you. Working closely with developers, QA, and other stakeholders to ensure smooth and reliable deployments is something you excel at.
• You're proactive, solution-driven, and always keen to optimize systems for performance, scalability, and security.

What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Our Values

We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order):

• We put our customers first
• We take care of each other and ourselves
• We anchor on outcomes and work relentlessly and creatively to achieve them
• We collectively prioritize building a diverse and inclusive workspace
• We believe humility is our greatest strength
• We are candid, kind, and committed
• We strive to be the most prepared person in the room
• We are truth seekers

Back: modern Python (async, type annotated) ~mini services, Celery + Redis for task queues, Postgres.

Front: Typescript + React. Good use of hooks + styled components.

Infra: Containerize all the things. docker-compose locally, Kuberntes + Istio on GCP. Pretty sophisticated developer tooling + CI (Github Actions) given our size.