Resquared is a marketing tool that makes it easy to sell to local businesses, with built-in lead data. Our clients are in dozens of industries, all using Resquared to find small business clients across the US and Canada.

Who are we?

Resquared, a Y-Combinator-backed company, is revolutionizing how businesses connect with local markets through our AI-powered marketing and sales platform. 

Following a successful funding round earlier this year, which included key leaders in the sales enablement industry, we are experiencing rapid growth and are poised to enter a new phase of expansion. 

We are actively seeking talented individuals for a boots on the ground role to join our team and help drive this momentum forward.

Who Are We Looking For?

You are a Finance Operations professional in the SaaS tech space with a proven track record of guiding high-growth startups toward financial and operational success You will oversee the full Contract Management and Accounts Receivable (AR) cycle for our SMB customer base. This role will play a critical part in managing customer accounts, from contract initiation to final payment, ensuring a seamless and accurate financial process.

You excel at scaling finance operations, optimizing revenue processes, and achieving or exceeding targets. You are equally comfortable rolling up your sleeves to tackle detailed tasks and stepping back to think strategically about long-term growth.

As a seed-round startup, this role requires a heightened focus on accounts receivable and inbox management, in addition to the regular contract management responsibilities, reflecting the dynamic needs of our growing business.

Responsibilities:

• Accounts Receivable Management: Manage the entire billing and collection process for our SMB customers, ensuring timely payments, clear communication, and prompt dispute resolution. You'll monitor payment statuses, follow up on overdue invoices, and work directly with customers to resolve payment issues, including negotiating plans or settlements. This role also involves developing scalable processes, both automated and manual, to enhance the effectiveness of our AR function.
• Inbox Management: This involves managing the inbox that handles internal Rev Ops questions, contract management, and customer inquiries or disputes. You will be responsible for monitoring incoming issues, assessing them, and determining the best course of action—either resolving the issue directly or escalating it to the appropriate team member. This includes addressing customer disputes directly with our customers, requiring clear and professional communication. Additionally, you will maintain detailed records of all interactions, issues, and resolutions within our CRM system.
• Deal Desk & Contract Management: Support our Rev Ops, Sales & Customer Success teams by managing guidelines for contracts, renewals, expansions, and downgrades. Serve as the primary steward of our contract and subscription management systems and ensure the customer contracts are correctly reflected in our systems.
• Commission & Bonus Management: Oversee the calculation and distribution of commissions and bonuses using our platform, Everstage, ensuring accuracy and timeliness.
• Revenue Recognition: Ensure revenue is accurately recognized in compliance with accounting standards (e.g., ASC 606), working closely with the finance team to align on timing and methodology. Track and reconcile revenue, ensuring consistency with contract terms and customer payments.
• Process Improvement: Continuously identify opportunities for performance improvement in our finance processes.

Requirements:

• Proven experience in revenue operations including  accounts receivable, or a related field, preferably within a SaaS or subscription-based business model.
• Strong understanding of accounting principles, particularly revenue recognition. (preferred)
• A/R collections experience including direct communication with customers, negotiation skills, with the ability to manage complex customer interactions.
• Proficiency in financial software and CRM systems including Quickbooks, Hubspot, Zapier strongly preferred. Expertise in Stripe is required. 

*Role is flexible to contract or full-time

Resquared is built on the MERN stack and is an innovative software platform combining the latest and data science, user experience, and marketing technology to create an easy to use tool that anyone can use to get more leads.