Head of Revenue Cycle Operations at Finni Health (W23)
$140K - $180K  •  0.05% - 0.10%
Empowering Autism Care Providers to Go Independent
US / CA / Remote (US; CA)
Full-time
6+ years
About Finni Health

Finni Health empowers autism care providers to start, run, and grow their own practice.

The autism care industry is growing rapidly due to increasing diagnosis rates and landmark legislation requiring payers to cover care in every state. This has caused private equity to take over the market, with over 200 M&A deals in the past decade. This cash grab not only hurts providers, who are overworked and underpaid, it also hurts quality of care. Providers want a world where they can have the freedom to focus on their patients, but starting their own practice is costly.

We built a platform designed for autism care providers to start, run, and grow their business. Providers with Finni can launch their own practice in 2 weeks. When they join, they instantly get access to our insurance network. From there, our platform allows them to manage patient data, schedule appointments, and get paid.

We are backed by top-tier investors such as General Catalyst and YCombinator.

About the role

About Us

Finni Health empowers autism care providers to start, run, and grow their own practice. 🦊

The autism care industry is growing rapidly due to increasing diagnosis rates and landmark legislation requiring payers to cover care in every state. Over the past few years, private equity has attempted a hasty consolidation with over 200 M&A deals. This cash grab hurts overworked and underpaid providers and reduces the quality of care. We’re enabling providers to take back control.

With Finni, providers can launch their own practice in two weeks and compete effectively with the PE-dominated market. Clinicians benefit from access to our insurance network, our purpose-built EHR software, our HR management solutions, and a team of in-house clinicians who understand their needs and goals.

We’ve grown rapidly (~20% month over month, ~10x annually) and are looking for smart, driven individuals eager to help providers and drive innovation in a dynamic environment. Ideal candidates thrive in fast-paced settings, possess a strong entrepreneurial spirit, and are committed to contributing meaningfully to our ongoing success.

Finni is backed by top-tier investors such as General Catalyst and YCombinator.

This Role

You will help set up our revenue cycle operations function at Finni and play a critical role in establishing our company's operational foundation. You will work directly with our co-founders and drive strategic projects and initiatives for the company. You will gain first-hand experience in the day-to-day operations of a rapidly growing startup and have an opportunity to grow with the team.

Your Primary Responsibilities Will Be:

  • Oversee the entire revenue cycle process, from patient registration and insurance verification to billing, collections, and account reconciliation.
  • Ensure timely and accurate billing, reducing denials and improving overall collection rates to over 95%.
  • Ensure compliance with federal, state, and local healthcare regulations, including HIPAA, CMS guidelines, and insurance-specific rules.
  • Identify bottlenecks and inefficiencies in the revenue cycle and work to eliminate them.
  • Lead and mentor a team of revenue cycle professionals, including billing specialists, coders, and collections staff
  • Analyze billing, denials, and collections trends to inform decision-making and strategy.
  • Manage relationships with third-party vendors, including billing services, collection agencies, and software providers.
  • Address the complexities of billing across multiple states, including state-specific regulations, payer requirements, and reimbursement rules.
  • Conduct regular audits of the revenue cycle processes to identify risks and ensure compliance.
  • Stay ahead of industry trends and best practices to maintain a competitive edge in revenue cycle management.

Qualifications and Experience:

  • 5+ years of relevant work experience, preferably in an early-stage startup, business or payor operations.
  • Strong understanding of CPT billing codes and end to end revenue cycle
  • Previously have managed over $100M in Billables
  • Strong quantitative and analytical skills (Excel)
  • The ability to gather, analyze, and interpret data effectively
  • Excellent organizational and time management skills, with a keen attention to detail.
  • Strong interpersonal and collaboration skills, with the ability to effectively communicate and work with internal teams and external business customers.
  • Experience working with business customers, providing support, managing relationships, and gathering feedback for product improvements.
  • A proactive mindset, with the ability to take ownership of tasks and seek opportunities for process improvement.
  • Adaptability, flexibility, and willingness to learn and take on new challenges in a fast-paced startup environment.

Our Cultures and Values:

  • Customer Obsession: Obsessed with our customers’ and their patients’ pain points. Everyone is customer service and customer support. We believe that amazing products stem from deep-rooted understanding of customer pains and building solutions to address them.
  • High velocity: thrive in high-velocity environments where you learn fast, operate light-speed and execute with a very high bar & with bias towards actions. Be hungry, curious and continue to push the limits. It’s less about where you’re at, more about where you can be & how fast you can get there!
  • Empathy factor: Empathizing with those around you, whether it’d be customers, partners, teammates or others. Have genuine interests in the lives of others and how what we do can affect everyone around us.
  • Entrepreneurial mindset: founder-mentality, crave ownership and high accountability. Embrace the chaos and be comfortable with uncertainty and ambiguity.
  • Transparency: no BS, no politics. We’re incredibly flat, tight-knit. Always embrace clarity and openness.

Other jobs at Finni Health

fulltimeUS / CA / Remote (US; CA)$140K - $180K0.05% - 0.10%6+ years

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