Founding Developer Success Engineer at Velt (W22)
$90K - $110K  •  0.50% - 1.00%
Add powerful collaboration features to your product ridiculously fast.
San Francisco, CA, US / Remote (US)
Full-time
3+ years
About Velt

Our mission is to redefine how people work together online. We're not just making collaboration faster—we're crafting it to be the best.

Today we’re all using online platforms more than ever before - building, researching, learning, connecting etc. And we're not doing it alone. We're doing it together with other people and machines, turning the internet into the world's biggest team.

Yet, the web was built for solo voyages. We saw a shift when platforms like Figma and Google Docs brought a multiplayer approach, breaking down walls and inspiring seamless teamwork.

At Velt, we're taking it further. We're on a mission to infuse the magic of collaboration into the fabric of the web—one app at a time. We aim to erase the lines between online and offline co-working, crafting an environment where distance is irrelevant, and 'flow' is the norm.

Right now, more than half of work hours are spent on coordination and communication—less on creating. With Velt, we're setting out to reverse these figures, reducing time spent on logistical issues by over 90%. Imagine what we can create when we spend less time talking about work and more time doing it!

We're building a better web—a web for us, for our team, for everyone. Join us, and let's accelerate the future of web together 🚀

Our Products:

  • Velt SDK: JS SDK to add powerful collaboration experiences to your own product for your end-users. This helps you ship such experiences ridiculously fast, increase user growth and engagement.
  • Superflow: JS plugin to enable product, marketing and design teams to comment and collaborate directly on their websites. This helps them iterate and ship their products 10x faster.

Team

We are a team of ex-Googlers. We've launched products like Augmented Reality in Google Search & Maps. As an early team member, you will work directly with the founders.

Come build a better web with us 🚀

About the role
Skills: React, TypeScript

Velt’s platform is trusted by industry leaders including Pendo, Runway, Webflow, Classwallet and is shaping the way users collaborate and work together online.

We are seeking a passionate Developer Success Engineer to elevate our developer experience. You will empower developers to leverage our SDK effectively, and play a key role in shaping the future of our product.

What you need to succeed:

  • Strong communication skills, both written and verbal
  • Worked as a full time web developer for atleast 2 years
  • Proficiency in JavaScript and React and familiarity with MDX and GitHub
  • Experience in creating developer documentation and tutorials
  • Background in support engineering with full-stack experience
  • Ability to debug complex software issues
  • Passion for developer experience and technical education
  • Experience with developer communities and open-source ecosystems

What you will do

  • Respond to and resolve customer’s technical support requests
  • Analyze customer needs and identify patterns. Convert these into feature requests and bug reports
  • Maintain our documentation to address common questions and showcase new features
  • Create examples and demos to showcase product capabilities

We are looking for the following four fits:

1. Startup stage fit:

  • You have experience working independently with abstract problem statements.
  • You have experience thriving in unstructured and ambiguous environment.
  • You get excited about just delivering - whether it’s a juicy challenging problem or a dry boring problem.
  • You have the ambition to be the best in your craft.

2. Problem fit:

  • You are excited about the problem we are working on and have an opinion about the problem/solution.

3. Experience fit:

  • You have worked as a full time web developer for atleast 2 years.
  • You have worked at atleast one company for >2 years.

4. Culture fit:

  • You prioritize speed over perfection.
  • You can explain difficult concepts to a 5 yr old.
  • You are kind and can find common ground in difficult scenarios.
  • You are hungry to learn and grow extremely fast.

Why you should join us

We are looking for someone who can hustle and is excited to go all in. This is not a 9-5 job. It's fast paced and demanding. We are working on very high impact products. This requires high velocity, low ego & lots of hunger. At Velt:

  1. You will be one of the early employees & shape our engineering practices, products, company culture & business.
  2. You will get equity and participate in success of the company.
  3. You will work with an outstanding team.
  4. You will learn and grow at an accelerated pace.
  5. You will create your best work & shape the future of every shared experience on the web.
  6. Your work will get shipped to end users as soon as daily.
  7. Your work will matter. You will have a direct large impact on the company and our customers.

Submit the following when you apply:

  • Why are you looking for a change right now?
  • What excites you about the problem space and what is your point of view on that?
  • Why are you the right fit?
Technology

We're building an SDK that adds a performant & robust multiplayer experience to any web app. We abstract away the infrastructure complexity for the developer. They have access to simple & beautiful APIs that gives them full control to make the UI feel native.

This is a highly complex and exciting problem.

Interview Process

Intro call

Here we determine if the skills, experience, and motivations are aligned.

Round 1: Interview with the founder (60 mins)

In this interview, I will deep dive into how you think, solve problems & work with other people. We will go deeper into specific examples from your past work experiences.

Round 2: Technical interview (60 mins)

You will get a technical problem to work on.

Round 3: One take home project (Few hours)

We will provide you with a small project to work on. You can work on this part time at your own pace. During the project you will have access to us, you can ping us if you have any questions.

Final Round: Present your project & Offer (45 mins + 45 mins)

In this round you present your project to us. Here, we are mostly interested in the approach you took to solve the problems you faced, any deep insights you learnt etc.

Within 24 hrs of this round, we will make a decision and update you.

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