Senior Product Designer at Postscript (W19)
$136K - $155K  •  
The SMS revenue platform for e-commerce merchants
Remote, Anywhere in North America / Remote (US; CA)
Full-time
3+ years
About Postscript

Be a part of the #1 Team in Ecommerce.

We are building the best team focused on making SMS the #1 revenue channel for merchants. That means, we are passionate about our customers, our brands and working to bring our best selves to Postscript. We are passionate about our FEACH values (Fearlessness, Excellence, Animal, Customer First and Humility) and we strive to live those values daily.

Read on to learn more about our team and checkout our open roles

Postscript is building a text message marketing automation platform specifically for ecommerce. Backed by Y Combinator (YC W19) and other top VCs.

About the role

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. To learn more about postscript, checkout this article from one of our investors, Greylock, on our vision for the Future of Marketing.

Overview

Postscript is hiring a Sr. Product Designer with past experience in an early-stage, metric-driven environment to join our Design team. Product Designers at Postscript are equal members of the Product-Design-Engineering (PDE) triad, and are responsible for helping their team ship delightful experiences to customers. You will be deeply integrated on a PDE team and collaborate very closely with fellow engineers and product managers. You will have a high degree of empowerment and ownership over your product area, contribute to our design system, and build customer-centered designs alongside a team of multidisciplinary Product Designers. This position is fully remote across North America, though it is preferred that candidates are located in an Eastern-US time zone (GMT -6, -5, -4).

Primary Duties

  • Design delightful, creative experiences that drive desired outcomes 
  • Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)
  • Collaborate with the product engineering team(s) daily. Brainstorm, design, and iterate with engineering and product teammates
  • Be an active participant in Product and Brand design critiques
  • Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. Iterate quickly and push to effectively increase throughput
  • Regularly lead user interviews. Develop user profiles and accurately define user problems. Use this work to actively guide your design efforts. Share this knowledge with your team
  • Develop a strategic design roadmap for your product area. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making process
  • Utilize Postscript’s Design System and actively contribute to improvements

What We’ll Love About You

  • Multiple years proven SaaS product design experience
  • Strong experience with both early-stage product definition and metric-driven design
  • Strong design skills (including stellar online portfolio)
  • Deep understanding of ecommerce design patterns
  • Expert-level Figma skills
  • Demonstrated cross-functional experience 
  • Experience with HTML/CSS is not required but very nice to have

What You’ll Love About Us

  • Salary range of USD $136,000-$155,000 base plus significant equity (we do not have geo based salaries)
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Work from home (or wherever)
  • Fun - We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

Technology

Our backed stack is a Python (Flask) API with a PostgreSQL database hosted on AWS. Our frontend is built with React JS and Bootstrap.

The tech is not fancy, but are obsessed with building high-quality product and providing world-class customer service. Our goal is to help our customers deliver "the right message to the right person at the right time", which eventually means driving smarter automated messages through data science and ML.

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