Social Media Management Intern (6 Months) at Univerbal (formerly Quazel) (W23)
$2K - $2.5K  •  
Language learning with a conversational AI Tutor
Zürich, ZH, CH
Internship
About Univerbal (formerly Quazel)
About the role

We're an ETH Zurich spinoff and YC W23 startup building an AI language tutor to make personalized education accessible to everyone. If you’re interested in making the best language education affordable for all, join us! 

We’re looking for a creative Social Media Manager Intern to join our team. If you love creating compelling content, that attracts existing and potential customers, we want to hear from you! With us you’ll be empowered (and required 😉) to make a tangible impact. Experience with and passion for language learning would be great.

Key Responsibilities:

Social Media (80% of the role):

  • Content Creation:
    • Develop, create, and manage engaging content across our social media platforms (Instagram, TikTok, LinkedIn)
    • Plan, produce and edit content including graphics, videos, posts, and stories.
  • Strategy:
    • Assist in developing social media strategies to build awareness, engagement, and growth of our online presence.
    • Research and recommend new social media trends and tools.
    • Identify opportunities for improvement and make data-driven recommendations.
  • Community Management:
    • Monitor, respond, and engage with our community across all social media channels.
    • Encourage interactions and conversations around our content.
  •  Collaboration and Partnerships:
    • Work with influencers to reach new audiences and other potentially interesting channels.
    • Work closely as part of the marketing team to ensure cohesive messaging.

Customer Support (20% of the role)

  • Provide top-notch customer support, addressing queries and concerns often before they arise.
  • If you’re interested, you can also be part of our ongoing customer interviews, talk to our users and figure out what their current pain points are.

Requirements:

  • Passion for our mission and customer obsession - always thinking of what type of content appeals to our ideal customers.
  • Experience in social media platforms, including Instagram, LinkedIn, and TikTok.
  • Ability to design eye-catching graphics and edit videos (experience with tools like Canva, Figma or CapCut is a plus).
  • Strong writing and communication skills, with attention to detail.
  • Proficiency in English is a must, German is a plus.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Open to feedback and always eager to learn and improve.
  • Creative and innovative mindset.
  • Strong work ethic and positive attitude.

Benefits:

  • Hands-on experience with real-world social media campaigns.
  • Opportunity to convert to a full-time role based on performance (even earlier than 6 months).
  • Independence and autonomy to get creative, test things and make the role your own.
  • Making a real impact in a growing startup.
Technology

At Quazel, we're passionate about leveraging cutting-edge technologies to make learning a new language as natural and enjoyable as possible. We're developing an AI-driven language tutor in your pocket! Here's a quick overview of the tech stack we're working with:

  • Large Language Models: We're using advanced language models to generate realistic and engaging conversations always at (the zone of proximal development)[https://en.wikipedia.org/wiki/Zone_of_proximal_development]
  • Text to Speech: Our platform converts AI-generated text into natural-sounding speech, making it feel like you're talking to a real person.
  • Speech to Text: Users can speak their responses, which are then transcribed and processed by our platform for the AI to respond accordingly.
  • User Interest and Proficiency Tracking: Quazel learns from users' interactions, adapting the conversation to match their interests and language proficiency level.
  • Cloud Functions and Firebase: We rely on these cloud-based solutions to build and manage our backend services, ensuring optimal performance and scalability.
  • React Native: A cross-platform framework that allows us to create a seamless user experience across both iOS and Android devices.
Interview Process

The Interview Process

Video Call: Getting to Know Each Other

Our first interaction is a friendly and informal video call where we chat about your past experiences and get to know each other. You can expect a light technical question related to your past projects. The aim is to understand how well you can work autonomously and if you're the right fit for our team culture.

On-site Case study: Showcasing Your Skills

The case study, led by Sam, will dive deeper into your past experiences and the skills you’ve built. You will be asked to complete a short case study and walk us through your thought process.

The goal is to evaluate your problem-solving skills and ensure you're up for the challenge.

Behavioral: Finding the Perfect Fit

David will lead the behavioral interview to assess your cultural fit within our team. We're looking for candidates who are authentic, open-minded, have the ability to admit when they're wrong, and can collaborate effectively with others. We love people who are funny, ambitious, and not afraid to call out bullsh*t when they see it!

Final Stage: Experience Day

The experience day is a unique part of our hiring process at Univerbal. We invite potential team members to spend a day working with us, experiencing our day-to-day operations and our unique work culture.

During this day you will be asked to create a piece of content for our social media channels with more details to be shared on that day. Additionally you’ll get the chance to show off your capability to serve customers.You are highly encouraged to join us for lunch and get to know everyone from the team.

Timing: Results in No Time!

At Univerbal, we're fast-paced, and our hiring process is no exception. Depending on your availability, the entire interview process may take approximately 2 weeks. We'll keep you updated every step of the way.

We're excited to meet you and hope to embark on this thrilling journey together. Good luck!

Location:

We're located in Zurich with the option to work remotely on our dedicated work-from-home day.

Other jobs at Univerbal (formerly Quazel)

internZürich, ZH, CH$2K - $2.5KAny

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