User Experience Designer at Hatch (W19)
SMS for Contact Centers
Remote (US)
Full-time
6+ years
About Hatch

We are building a SMS business messaging platform for Small, Medium and Enterprise Brick and Mortar businesses to help them communicate both with customers and teams internally.

About the role

We're seeking a talented UX Designer to create intuitive and engaging user experiences for our digital products.

Key Responsibilities:

  • Conduct user research and analyze data to inform design decisions
  • Create wireframes, prototypes, and user flows
  • Design intuitive interfaces and interactions
  • Collaborate with product managers, developers, and stakeholders
  • Iterate designs based on user feedback and testing

Requirements:

  • Bachelor's degree in Design, HCI, or related field
  • 3+ years of UX design experience
  • Proficiency in design tools (e.g., Figma, Sketch)
  • Strong portfolio demonstrating UX process and outcomes
  • Excellent communication and problem-solving skills
Technology

We are a highly available, concurrent, team based, platform that revolves around delivering and receiving SMS.

We work a lot with Sockets. Write some of our libraries from scratch when we are displeased with the current options, e.g. SMS and SMS verification

some things we play with: postgres, boltdb, golang, react, redux, sketch digital ocean, aws, postman, zeplin Notion, slack

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