At Clipboard Health (YC W17) we work with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. We are a fully remote team that is humble and hardworking. We think this is the best way to improve a ton of lives. Nurses will have better schedules and shorter commutes, and patients will receive better care.

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured onYC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

About The Opportunity:

We’re looking for ambitious new and recent grads that are eager to launch their career at a fast growing, globally remote unicorn. The New Graduate Product Leadership Program is designed as an early career opportunity for individuals looking to skip a few rungs on the corporate ladder and progress more quickly than what is traditionally offered. If you have a high level of natural curiosity and ownership and a desire to make customers happy by digging into problems and delivering solutions this role is made for you.

Clipboard has a track record of taking early career individuals and catapulting them up the ranks within our company. Currently, we have individuals who are leading major pieces of our company (pricing the marketplace, marketplace reliability, new vertical expansion) and managing other members of the team despite being just a couple of years out of school. We have a track record of quick promotions and increasing scope early on in careers and we’re looking for the next batch of future leaders for our company.

As with all roles in Product, you’ll spend your first week solely speaking to as many customers as possible. You’ll build empathy for our worker/workplace user base. You’ll be encouraged to carve out some time to write investment memos about any ideas you might have to solve their burning problems. 

From there, the opportunity is large; continue figuring out how we can improve the experience for our customers. The only limiter on your scope will be your own capacity and ability to write; you should expect a lot of operational freedom and high quality work will be rewarded with more scope.

We recognize that this description may read as vague. This is intentional. The reality is that where we place New Grad hires is a function of two things:

1. What/where you want to learn. For some, launching a 0→1 opportunity for the business is exciting. For others, “Product” in the strict sense of working with developers to launch new features most aligns with their career goals. We’ll have this discussion with you in stages 5-6 of the interview process, outlined below. For a sense of how we’re structured and where you might want to sit, see our post about The Product Team.
2. What the business needs. We have “now” problems that are worth solving. If we think you are a good fit for one of them, we may present it to you as an initial project. 

The discussion about where you sit doesn’t stop when we hire you. We frequently have team members do 3- to 12-month tours of duty in different parts of the business to gain exposure to more of the business. The through-line that stays the same regardless of the seat: enable smart people to solve hard problems. 

This role will report to a member of our Product Team. High performers within this program will have several doors open to them, including but not limited to Product Management, Strategy and Operations, Operations Leadership. We’ll reward high quality work quickly; we expect to promote people to other roles within months of starting in this program. 

As mentioned, our culture is unique and we’ve had success with new grads rising into key leadership positions within months of graduating. I’d read the following docs from our team prior to applying: the Product Team Standards, Product Team Recruiting, and Product Team Structure. These documents will give you a sense of how we think and what we value. We also have more links about team and company culture on our career site.

Interview Process Overview:

1. Case Study 1

2. Case Interview + preliminary behavioral interview with a member of the Product Team

3. We will always give you the chance to ask questions during this stage

4. Case Study 2: Working Backwards Document Case

5. This is based on a scenario within our marketplace

6. Working Backwards Document Review with a member of the Product Team 

7. Meet with Head of Product or Head of Strategy and Operations (George Markoulakis or Wyatt Amaral)

8. Meet with President / COO (Bo Lu)

In your first 30 days you will:

• Talk to customers, understand their problems, and surface issues we weren’t devoting enough attention to
• Embed within an operational team and solve customer problems
• Write weekly write-ups and other documentation to keep others up to date with your work

In your first 90 days you will:

• Write a project plan to solve a major issue affecting many customers
• Broadcast the plan to relevant stakeholders, get their feedback, and adjust it
• Execute on the plan and report findings to the executive team

You can’t be successful here if you:

• Don’t enjoy talking to customers. We talk to our customers day in and day out. Our customer conversations are an integral part of how we make decisions.
• Don’t enjoy writing. We write a lot, and we hold our writing to a high standard. If you aren’t comfortable being scrutinized on not only the content but the clarity of your writing week over week, our culture won’t be a good fit for you
• Expect to be told what to do. In your role you’ll be expected to actively seek out problems for customers and dig into any underlying issues. You will have to use your judgment to bring clarity to it. 
• Don’t like working with data or math. As a marketplace company, we have a highly quantitative culture. Our language is steeped in numbers.
• Don’t want an intellectual challenge. The problems we face are novel and challenging, and we expect people to solve them quickly. If you aren’t looking for an intellectual challenge in your role, this won’t be a good fit.

Benefits:

• Competitive compensation.
• Unlimited vacation.
• 100% remote.

Please Note: We are currently accepting applications only from candidates based in the United States. This role requires an overlap of 5 hours with the PST (UTC-8) timezone.

If it sounds like a team you might want to join, apply and we'll send you the first case.

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