Byte is building on-demand food delivery from dark kitchens. Our vision is to make food-delivery more affordable and accessible in Pakistan. Byte is Pakistan’s first consumer startup to get into Y Combinator, and is backed by top Silicon Valley VCs and senior executives from Uber and McDonald’s.

Position Overview:

Byte is seeking a dynamic and socially adept individual to join our team as a Social Media Intern. This role is designed to foster meaningful connections with our audience across various channels, particularly focusing on the MELT brand, a leading Smashburger restaurant in Lahore. The ideal candidate will play a pivotal role in enhancing our online presence, engaging with the vibrant Lahore community, and ensuring a positive representation of our restaurant brands.

Responsibilities:

• Engagement Across Channels:

  • Actively engage with the community on all channels, including Facebook, Instagram, TikTok, and Google Reviews.
  • Represent our restaurant brands in conversations, embodying a fun, responsive, and proactive approach.

• Content Impact Analysis:

  • Analyze the impact of social content created by the team, assessing engagement, reach, and sentiment.
  • Provide insights on the effectiveness of content strategies and suggest improvements.

• Community Moderation:

  • Moderate online community platforms, ensuring a positive and inclusive environment.
  • Address community concerns, questions, and feedback in a timely and professional manner.

• Content Evaluation and Curation:

  • Evaluate and curate community-generated content to showcase on our social media platforms.
  • Ensure that curated content aligns with brand guidelines and resonates with the target audience.

• Feedback and Reporting:

  • Provide regular and actionable feedback to Byte stakeholders on the community's sentiment, concerns, and suggestions for improvement.
  • Contribute insights for community activation and collaboration opportunities.

Qualifications:

• Social media management and marketing experience.
• Proficiency in engaging on Facebook, Instagram, TikTok, and Google Reviews.
• Familiarity with TikTok trends and content creation.
• Excellent written and verbal communication skills (English and Urdu), with the ability to embody the brand's voice.
• Creative mindset, responsiveness, and a proactive approach.
• Ability to maintain brand guidelines while interacting with the community.
• Punctuality and determination to fulfill given tasks.
• Ability to be a team player.

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience. Please include any links to personal or professional social media accounts showcasing your creativity and engagement skills.

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