Byte is building on-demand food delivery from dark kitchens. Our vision is to make food-delivery more affordable and accessible in Pakistan. Byte is Pakistan’s first consumer startup to get into Y Combinator, and is backed by top Silicon Valley VCs and senior executives from Uber and McDonald’s.

Job Description

We are seeking an experienced and dynamic Restaurant Manager to lead our restaurant's operations and provide exceptional dining experiences to our guests. The Restaurant Manager will oversee daily restaurant activities, manage staff, and ensure the highest standards of customer service, food quality, and cleanliness are maintained.

Role Responsibilities

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

• Monitor and manage restaurant inventory, ensuring adequate supplies and ingredients are available.

• Implement and enforce restaurant policies and procedures, including health and safety protocols.

• Maintain high standards of cleanliness and hygiene throughout the restaurant.

• Recruit, hire, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.

• Provide ongoing coaching and feedback to employees to enhance their performance and development.

• Address staff issues, conflicts, and disciplinary matters in a fair and professional manner.

• Ensure exceptional customer service by leading by example and fostering a customer-centric culture among staff.

• Interact with customers to gather feedback, address concerns, and resolve issues promptly.

• Monitor and manage the restaurant's budget, including expenses, revenue, and profitability.

• Prepare financial reports and forecasts for management review.

• Implement strategies to increase sales and profitability.

• Collaborate with the kitchen team to develop and update menus.

• Ensure the restaurant complies with all local, state, and federal regulations, including health and safety codes.

• Maintain and renew required licenses and permits as necessary.

Role Requirements

• Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food and beverage industry trends and best practices.
• Familiarity with restaurant management software and POS systems.
• Financial acumen and the ability to manage budgets effectively.

If you want to build ground breaking technology with a team on a mission to change the world, let’s talk!

We are building ground breaking technology that unlocks value and creates impact for our users.